Shipping & Returns
Shipping Policy
Orders are dispatched within a day, sent Second Class by Royal Mail. Please contact us for international shipping.
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We offer a 60 day money back guarantee on our products.
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A notice of cancellation must be sent to service@vocabularyoptimiser.com.
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The customer must bear the cost of returning the order. The order must be returned within 60 days (including weekends and bank holidays) of the date the order was received. To ensure safe receipt by us we recommend that the customer return the items by recorded delivery.
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The order must be returned in its original packaging or equally suitable packaging to prevent damage in transit.
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We will issue a full refund for the price paid for the item(s) returned. The refund will be processed within 7 days from the date we receive the returned item(s).
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Returning Your Order
Please follow the steps below to enable us to process your refund efficiently:
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Wrap the item securely in its original or similar packaging and send the package to the address below by recorded delivery:
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Return address
Kemp House 152-160
London
EC1V 2NX
United Kingdom